The technology upgrade across all UAlberta Parking Services locations in Fall 2016 has enabled us to create new and exciting partnerships with service providers. In March 2017, our introduction of HonkMobile will enable UAlberta students, staff and visitors to seamlessly search, pay for and top up parking from a phone, tablet or computer.
How it works:
1. Download the HonkMobile app. Find it at honkmobile.com, Google Play or the App Store
2. Set up your account.
Add as many vehicles and payment sources as you like to your profile.*
3. Use HonkMobile to pay for your parking at UAlberta.
How does the university know I’ve paid for parking?
Each parking transaction is registered with your license plate. Parking Services enforcement officers have a real-time list of compliant plates. You do not need to display anything in your vehicle.
Can I use Honk to reserve a parking spot on campus?
No. All visitor parking is first-come-first-serve. While it is possible to purchase your parking through HonkMobile before you arrive at the parking lot, please keep in mind that HonkMobile does not reserve you a spot or guarantee that space will be available when you arrive. We recommend that you wait to purchase your parking after you have located an appropriate space.
What methods of payment are available?
Most customers use a credit card, but Honk also accepts PayPal, VISA debit and Masterpass digital wallet. Plans to incorporate ONEcard Cash payments are underway. Coins and credit cards will still be accepted at parking dispensers.
I need proof of payment for my parking. How do I get a receipt?
Once you’ve paid for parking, Honk will email you a receipt. You can also view all your transactions by visiting the Receipts page in your profile.
What happens if I get a ticket but I have paid through Honk?
However infrequently, mistakes happen. Please ensure that the license plate entered in the app matches the one on the infraction. If you still believe that you have received a ticket in error, you may file a Citation Appeal with UAlberta Parking Services.
For more FAQs on mobile payment and Honk, visit their website at https://www.honkmobile.com/how-it-works/